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Policies

Service Philosophy

  • We treat all people with courtesy and respect.
  • We take personal responsibility for providing the best possible service at all times.
  • We identify and address needs proactively and positively.
  • We listen to our users and respond to suggestions and concerns with fairness and flexibility.
  • We maintain the privacy of our library users without judgment or bias.

Public Service Policies

Accessibility

Assiniboine Library is committed to providing resources for students with disabilities and creating open dialogue in order to better serve all users. If you have questions, concerns, or suggestions, please contact library staff.

Animals in the Library

Service animals are welcome in the library.

Cell Phones and Video Chat

Please be considerate of others. Turn all ringers and sound notifications off - set phones to silent. Phone calls and video chats must be taken outside of the library. If you're talking on the phone in the library, you may be asked to leave for the duration of the call.

Zoom Classes

Students may use the Group study space (limited availability) to attend Zoom classes with their own devices and hardware. The Library does not supply headphones, microphones, web cameras, or other computer equipment. When attending Zoom classes in the Library, we ask that you wear headphones and be considerate of others as it is a shared space where we try to minimize noise level.

Computer Use

Assiniboine's Acceptable Use of Information Technology (IT) Resources governs the use of computers and networks on all college campuses.

Conduct

Assiniboine Library expects all visitors, both Assiniboine affiliates and guests, to act responsibly and respectfully. This includes:

  • adhering to Assiniboine's Respectful College policy
  • avoiding interfering with, threatening, or harassing library staff or other library users

Food and Drink

Small snacks, like granola bars, are allowed in the library. Users may also bring drinks with a secure lid.

Lost & Found

Lost & Found is located at the Main Desk in the library. Valuables, such as phones, keys, identification cards, etc., are held for 1 day and then taken to the Security Desk located in the cafeteria. All other items are held for 30 days and then sent to the Stores department or discarded.

Privacy and Confidentiality

Assiniboine Library actively protects the privacy and confidentiality of library patrons and their use of resources and services. Library patrons are entitled to view and update their information. Some information is provided by other campus offices (e.g. Registrar's Office or Human Resources), so may need to be updated elsewhere if it's not correct. Assiniboine Library will not share data with others unless required by law.

Quiet Study Areas in the Library

The Library has designated Quiet Study and Group Study areas. Signage indicating the designation is posted in each area. Please notify a library staff member if someone is being disruptive.

Quiet Study
  • This area is for individual study only and talking is not allowed. If you must talk to someone, please move to a different area.
  • No cell phone use
Group Study
  • Quiet discussion is encouraged
  • No cell phone use

Unattended Belongings

Please do not leave personal belongings unattended. The library is not responsible for loss, theft, or damage of personal property. Personal belongings may not be used to hold study carrels, tables, or computers. The library reserves the right to remove unattended belongings to lost and found, located at the Main Desk.

Adapted and used with permission from Southern Methodist University Library.